diff --git a/src/ZB.MOM.WW.MxGateway.Worker.Tests/MxAccess/AlarmDispatcherTests.cs b/src/ZB.MOM.WW.MxGateway.Worker.Tests/MxAccess/AlarmDispatcherTests.cs
index 7c85796..677dc37 100644
--- a/src/ZB.MOM.WW.MxGateway.Worker.Tests/MxAccess/AlarmDispatcherTests.cs
+++ b/src/ZB.MOM.WW.MxGateway.Worker.Tests/MxAccess/AlarmDispatcherTests.cs
@@ -17,6 +17,38 @@ public sealed class AlarmDispatcherTests
 {
     private const string SessionId = "session-001";
 
+    /// <summary>Verifies an Acknowledge transition is attributed to the ACK_* operator and comment.</summary>
+    [Fact]
+    public void OnTransition_WhenAcknowledged_UsesAckOperatorAndComment()
+    {
+        FakeAlarmConsumer consumer = new FakeAlarmConsumer();
+        MxAccessEventQueue queue = new MxAccessEventQueue();
+        MxAccessAlarmEventSink sink = new MxAccessAlarmEventSink(queue, new MxAccessEventMapper());
+        using AlarmDispatcher dispatcher = new AlarmDispatcher(consumer, sink, SessionId);
+
+        consumer.RaiseTransition(new MxAlarmTransitionEvent
+        {
+            PreviousState = MxAlarmStateKind.UnackAlm,
+            Record = new MxAlarmSnapshotRecord
+            {
+                AlarmGuid = Guid.NewGuid(),
+                ProviderName = "Galaxy",
+                Group = "TestArea",
+                TagName = "TestMachine_001.TestAlarm001",
+                State = MxAlarmStateKind.AckAlm,
+                AlarmComment = "Test alarm #1",
+                AckOperatorName = "alice",
+                AckComment = "checked",
+            },
+        });
+
+        Assert.True(queue.TryDequeue(out WorkerEvent? evt));
+        OnAlarmTransitionEvent body = evt!.Event.OnAlarmTransition;
+        Assert.Equal(AlarmTransitionKind.Acknowledge, body.TransitionKind);
+        Assert.Equal("alice", body.OperatorUser);
+        Assert.Equal("checked", body.OperatorComment);
+    }
+
     /// <summary>Verifies that alarm transitions land in the queue with correctly mapped fields.</summary>
     [Fact]
     public void OnTransition_WhenAlarmTransitionRaised_LandsInQueueWithMappedFields()
diff --git a/src/ZB.MOM.WW.MxGateway.Worker.Tests/MxAccess/WnWrapAlarmConsumerXmlTests.cs b/src/ZB.MOM.WW.MxGateway.Worker.Tests/MxAccess/WnWrapAlarmConsumerXmlTests.cs
index afef255..3941a21 100644
--- a/src/ZB.MOM.WW.MxGateway.Worker.Tests/MxAccess/WnWrapAlarmConsumerXmlTests.cs
+++ b/src/ZB.MOM.WW.MxGateway.Worker.Tests/MxAccess/WnWrapAlarmConsumerXmlTests.cs
@@ -801,4 +801,27 @@ public sealed class WnWrapAlarmConsumerXmlTests
             ProviderName = "Galaxy",
         };
     }
+
+    [Fact]
+    public void ParseSnapshotXml_WithAckElements_PopulatesAckFields()
+    {
+        const string xml =
+            "<?xml version=\"1.0\"?><ALARM_RECORDS COUNT=\"1\"><ALARM><GUID>2D8A9BE88FE04B0F8D996BB4D56620C7</GUID>" +
+            "<DATE>2026/10/19</DATE><TIME>18:2:53.812</TIME><GMTOFFSET>240</GMTOFFSET><DSTADJUST>0</DSTADJUST>" +
+            "<PROVIDER_NODE>DESKTOP-6JL3KKO</PROVIDER_NODE><PROVIDER_NAME>Galaxy</PROVIDER_NAME><GROUP>TestArea</GROUP>" +
+            "<TAGNAME>TestMachine_001.TestAlarm001</TAGNAME><TYPE>DSC</TYPE><VALUE>true</VALUE><LIMIT>true</LIMIT>" +
+            "<PRIORITY>500</PRIORITY><STATE>ACK_ALM</STATE><OPERATOR_NODE></OPERATOR_NODE><OPERATOR_NAME></OPERATOR_NAME>" +
+            "<ACK_DOMAIN_NAME>ArchestrA</ACK_DOMAIN_NAME><ACK_OPERATOR_NODE>mxa</ACK_OPERATOR_NODE>" +
+            "<ACK_OPERATOR_NAME>Administrator</ACK_OPERATOR_NAME><ALARM_COMMENT>Test alarm #1</ALARM_COMMENT>" +
+            "<ACK_COMMENT>mgack-authwrite 180714</ACK_COMMENT></ALARM></ALARM_RECORDS>";
+
+        Dictionary<Guid, MxAlarmSnapshotRecord> records = WnWrapAlarmConsumer.ParseSnapshotXml(xml);
+
+        MxAlarmSnapshotRecord record = Assert.Single(records.Values);
+        Assert.Equal("Administrator", record.AckOperatorName);
+        Assert.Equal("ArchestrA", record.AckOperatorDomain);
+        Assert.Equal("mxa", record.AckOperatorNode);
+        Assert.Equal("mgack-authwrite 180714", record.AckComment);
+        Assert.Equal("Test alarm #1", record.AlarmComment);
+    }
 }
diff --git a/src/ZB.MOM.WW.MxGateway.Worker/MxAccess/AlarmDispatcher.cs b/src/ZB.MOM.WW.MxGateway.Worker/MxAccess/AlarmDispatcher.cs
index 388266e..722db2e 100644
--- a/src/ZB.MOM.WW.MxGateway.Worker/MxAccess/AlarmDispatcher.cs
+++ b/src/ZB.MOM.WW.MxGateway.Worker/MxAccess/AlarmDispatcher.cs
@@ -244,6 +244,7 @@ public sealed class AlarmDispatcher : IDisposable
 
         string fullReference = AlarmRecordTransitionMapper.ComposeFullReference(
             record.ProviderName, record.Group, record.TagName);
+        bool useAck = kind == AlarmTransitionKind.Acknowledge && HasAckAttribution(record);
 
         sink.EnqueueTransition(
             alarmFullReference: fullReference,
@@ -253,15 +254,22 @@ public sealed class AlarmDispatcher : IDisposable
             severity: record.Priority,
             originalRaiseTimestampUtc: null,
             transitionTimestampUtc: record.TransitionTimestampUtc,
-            operatorUser: record.OperatorName,
-            operatorComment: record.AlarmComment,
+            operatorUser: useAck ? record.AckOperatorName : record.OperatorName,
+            operatorComment: useAck ? record.AckComment : record.AlarmComment,
             category: record.Group,
             description: string.Empty,
             degraded: record.Degraded);
     }
 
+    private static bool HasAckAttribution(MxAlarmSnapshotRecord record) =>
+        !string.IsNullOrEmpty(record.AckOperatorName) || !string.IsNullOrEmpty(record.AckComment);
+
+    private static bool IsAcked(MxAlarmStateKind state) =>
+        state == MxAlarmStateKind.AckAlm || state == MxAlarmStateKind.AckRtn;
+
     private static ActiveAlarmSnapshot MapToSnapshot(MxAlarmSnapshotRecord record, bool truncated)
     {
+        bool useAck = IsAcked(record.State) && HasAckAttribution(record);
         ActiveAlarmSnapshot snapshot = new ActiveAlarmSnapshot
         {
             AlarmFullReference = AlarmRecordTransitionMapper.ComposeFullReference(
@@ -270,8 +278,8 @@ public sealed class AlarmDispatcher : IDisposable
             AlarmTypeName = record.Type,
             CurrentState = MapConditionState(record.State),
             Severity = record.Priority,
-            OperatorUser = record.OperatorName,
-            OperatorComment = record.AlarmComment,
+            OperatorUser = useAck ? record.AckOperatorName : record.OperatorName,
+            OperatorComment = useAck ? record.AckComment : record.AlarmComment,
             Category = record.Group,
             Description = string.Empty,
             Degraded = record.Degraded,
diff --git a/src/ZB.MOM.WW.MxGateway.Worker/MxAccess/MxAlarmSnapshot.cs b/src/ZB.MOM.WW.MxGateway.Worker/MxAccess/MxAlarmSnapshot.cs
index b8556d2..c431728 100644
--- a/src/ZB.MOM.WW.MxGateway.Worker/MxAccess/MxAlarmSnapshot.cs
+++ b/src/ZB.MOM.WW.MxGateway.Worker/MxAccess/MxAlarmSnapshot.cs
@@ -39,6 +39,18 @@ public sealed class MxAlarmSnapshotRecord
     public string OperatorName { get; set; } = string.Empty;
     /// <summary>Gets or sets the alarm comment.</summary>
     public string AlarmComment { get; set; } = string.Empty;
+
+    /// <summary>Gets or sets the acknowledgement comment (wnwrap <c>ACK_COMMENT</c>).</summary>
+    public string AckComment { get; set; } = string.Empty;
+
+    /// <summary>Gets or sets the acknowledging operator's name (wnwrap <c>ACK_OPERATOR_NAME</c>).</summary>
+    public string AckOperatorName { get; set; } = string.Empty;
+
+    /// <summary>Gets or sets the acknowledging operator's domain (wnwrap <c>ACK_DOMAIN_NAME</c>).</summary>
+    public string AckOperatorDomain { get; set; } = string.Empty;
+
+    /// <summary>Gets or sets the acknowledging node, i.e. the MXAccess client name (wnwrap <c>ACK_OPERATOR_NODE</c>).</summary>
+    public string AckOperatorNode { get; set; } = string.Empty;
     /// <summary>
     ///     Gets or sets a value indicating whether this record was synthesized
     ///     by the subtag-provider fallback rather than emitted by the native
diff --git a/src/ZB.MOM.WW.MxGateway.Worker/MxAccess/WnWrapAlarmConsumer.cs b/src/ZB.MOM.WW.MxGateway.Worker/MxAccess/WnWrapAlarmConsumer.cs
index 5f3a7f4..f109dc3 100644
--- a/src/ZB.MOM.WW.MxGateway.Worker/MxAccess/WnWrapAlarmConsumer.cs
+++ b/src/ZB.MOM.WW.MxGateway.Worker/MxAccess/WnWrapAlarmConsumer.cs
@@ -792,6 +792,10 @@ public sealed class WnWrapAlarmConsumer : IMxAccessAlarmConsumer
             string? operatorNode = null;
             string? operatorName = null;
             string? alarmComment = null;
+            string? ackComment = null;
+            string? ackOperatorName = null;
+            string? ackOperatorDomain = null;
+            string? ackOperatorNode = null;
 
             foreach (XmlNode child in alarmNode.ChildNodes)
             {
@@ -816,6 +820,10 @@ public sealed class WnWrapAlarmConsumer : IMxAccessAlarmConsumer
                     case "OPERATOR_NODE": operatorNode ??= child.InnerText; break;
                     case "OPERATOR_NAME": operatorName ??= child.InnerText; break;
                     case "ALARM_COMMENT": alarmComment ??= child.InnerText; break;
+                    case "ACK_COMMENT": ackComment ??= child.InnerText; break;
+                    case "ACK_OPERATOR_NAME": ackOperatorName ??= child.InnerText; break;
+                    case "ACK_DOMAIN_NAME": ackOperatorDomain ??= child.InnerText; break;
+                    case "ACK_OPERATOR_NODE": ackOperatorNode ??= child.InnerText; break;
                 }
             }
 
@@ -843,6 +851,10 @@ public sealed class WnWrapAlarmConsumer : IMxAccessAlarmConsumer
                 OperatorNode = operatorNode ?? string.Empty,
                 OperatorName = operatorName ?? string.Empty,
                 AlarmComment = alarmComment ?? string.Empty,
+                AckComment = ackComment ?? string.Empty,
+                AckOperatorName = ackOperatorName ?? string.Empty,
+                AckOperatorDomain = ackOperatorDomain ?? string.Empty,
+                AckOperatorNode = ackOperatorNode ?? string.Empty,
             };
         }
         return records;